Advisory

Registration Closed for 3.0 Rollout

January 29, 2012 Advisory

Táve 2.9 registration has been closed for the 3.0 rollout. 3.0 registration will begin on the afternoon of Tuesday, February 7th. If you don’t have an existing account, please sign-up for our newsletter to receive an email when Táve 3.0 registration begins.

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Advisory: GMail users, emails may be marked as spam

January 25, 2012 Advisory

We’ve received several reports of studios who use GMail not seeing new lead emails due to GMail marking the email as Spam. While unconfirmed, it’s possibile that emails sent from studios via Táve to GMail recipients may be affected by this issue as well. This issue affects both Táve 2 and 3. Our outgoing mail [...]

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Maintenance: Wednesday @ 11PM EST (Completed)

November 14, 2011 Advisory

Update: The migration was completed successfully.  We were down for maintenance for just over an hour, about one third of our scheduled window. If you encounter any issues, please file a helpdesk ticket. We’ll be moving from our servers based in Dallas, Texas, to Amazon’s AWS cloud starting at 11pm EST (Click the link to view the time in major cities [...]

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Maintenance Advisory: Sunday @ 3AM EDT (postponed)

March 10, 2011 Advisory

We’ll be moving from our servers based in Dallas, Texas, to Amazon’s AWS cloud starting at 3am EDT (that’s one minute after 1:59am EST, as the U.S. goes to Daylight Savings Time at the start of the maintenance window. Click the link to view the time in major cities around the globe). This will be a 3-hour [...]

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Technical Notice: Change to hosted file URLs

February 18, 2011 Advisory

We just published a small Táve 2.9 maintenance release that we felt needed a brief mention as it may affect or pique the interest of a few of our users. Release 2.9.5 moves all user uploaded files and email attachments into Amazon’s S3 service. When you or a client accesses one of these files, they’ll [...]

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Maintenance Advisory for Wednesday Night (Completed)

June 14, 2010 Advisory

This is a 48-hour notice for a planned 2-hour downtime event on the Wednesday night (Thursday morning) starting at 1AM Eastern (10PM Pacific, 0500 GMT). Jason and I will be performing system maintenance and server upgrades in preparation for our big summer releases and all systems are affected. While these upgrades are a necessary precursor [...]

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Maintenance Advisory for Thursday night

June 15, 2009 Advisory

Jason and I will be performing system maintenance and upgrades in preparation for our big software release this weekend (which does not involve any downtime). This will be our first maintenance downtime of 2009 and should last under an hour, starting at midnight (Eastern) on Thursday, June 18th. Update: Maintenance completed and things should be [...]

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