Latest Updates: products RSS

  • Workflow Tips & Tricks

    By Karen Lisa Ziemkowski 5:54 pm on August 5, 2009 | 4 comments Permalink
    Tags: products,

    When I talk to Táve users on the phone, one of the most important features that they want to learn about is setting up their workflow. They are surprised when they find out how easy it can be!   Our product editor is a cornerstone of the application and definitely worth digging into, especially with the recently released Cost of Goods Sold feature (which was recently updated to show your profit margin percentage as well).

    Product-based automation

    The first step in setting up your workflow is to create a product. Let’s assume that you’re creating an album. For your album, you have 4 steps – to design the album, send the client a proof, order from your vendor, and deliver the album once it arrives. This is easily set up in the brown box labeled “work to create when ordered.”

    You can set which job phase you want the tasks to start in – Booked, Processing, Presentation, Fulfillment, or Completed. In this case, I chose for some tasks to start in the Presentation phase and one in the Fulfillment phase. When editing each task, you can also set more precise due dates if you prefer. It just depends on what you are comfortable with in your workflow!

    Work to Create When Ordered

    Quickly creating similar products

    When creating similar products that have the same tasks, I’ve found a really great tip. On the Products page, we include a “duplicate” button for each product. It’s the one that you see below that looks like two boxes, a blue one on top of a white one.

    Duplicating a Product
    If you click this button, it will duplicate the product and all information inside of it, including your workflow tasks. This will save you some time for items that are similar, as you’ll simply need to click on the copied item and edit it to be a separate product.

    Not only is this helpful for your workflow tasks, but if the items are very similar but just differ in price, then adding all of the options or add-ons is one less thing you’ll have to do to set up the next item on your product sheet!

    Job-specific tasks with Deliverables

    The next time a client books a quote with this product, a Deliverable will be created for the product inside the Job’s task module.  As you progress through the job phases, the tasks will automatically appear.

    Deliverables with Tasks

    As clients request special work for the album, just click on the New Task link to create a new task for the deliverable to keep it all organized.

    I hope this little tutorial helps as you set up your products and workflow a bit faster!

     
  • Custom Domains & Cost of Goods Sold

    By Adrian Ziemkowski 3:32 pm on July 20, 2009 | 3 comments Permalink
    Tags: clie, products

    We’re proud to announce our latest new features:

    Custom Domain Names for Contact Forms and Client Access

    We don’t think your client interaction is a time for your studio management software to be advertising itself.  That’s why our contact forms are hosted on studiocontact.net and our client access system is hosted on studioreservations.net instead of tave.com.

    We’re taking that even further now as you can set up any domain you want for each of your pages.

    One low price.  
    Unlimited brands.  
    Unlimited forms.  
    Unlimited client access sites.  
    Your own domain names.  

    Setting up your custom domain

    By default, our system suggests contact.yourstudio.com for contact forms and book.yourstudio.com for Client Access.  You’re free to use any domain you want, it doesn’t even need to be a subdomain.  All you need to do is tell us about it and point the domain to us.

    To tell us what domain you’re going to use, visit Settings and click on the link to edit your Pages.  From there, go on to edit your contact forms or client access pages.  Both editors now include the “Custom domain” field and have some info about how it works.  Enter in your domain (without http://) and save your changes.

    To point your domain to us, you’ll have to access your domain name manager or DNS system.  Every registrar and setup is different, so if you’re not familiar with this process you’ll want to ask your system administrator or webmaster.  You’ll want to create a CNAME record pointing to clientpages.tave.com.   Once you save the DNS and your DNS cache updates, your custom domain should be live!

    To check out a real world example, visit Karen’s actual contact form at contact.karenlisa.com.

    Special considerations for Client Access

    In order to provide a secure environment, Client Access pages are encrypted.  This means Client Access custom domains must forward to your standard URL unless you’ve purchased Custom SSL service from us.  The way the internet works requires every secure website to have its own reserved IP address and a commercial certificates signed by a known authority (like Network Solutions or VeriSign).  Our $99/year Custom SSL service uses one of our reserved IP addresses and takes care of purchasing, installing, and renewing your certificate each year.

    Cost of Goods Sold

    Tracking and managing your expenses is a huge part of running a successful business, so we’re adding a suite of tools to help you do just that, becoming the first online studio management system to include “Cost of goods sold” and ad-hoc expense tracking so you can get a clear idea of how your business is performing.

    We’re known for our small frequent feature updates, constantly improving Táve, rather than publishing large major versions here and there like most applications.  The great part of this “agile” philosophy is that we get to release the most important features early, and fill in the blanks later, which is exactly what we’re doing with our series of financial updates.

    Profit margins in the Product EditorSince configuring your products can be a time consuming process, and one we’d rather you not have to revisit later, we’ve added a “Cost of Goods” field to the Product editor so you can get a head start as we add these exciting new tools.  Already you’ll get a sense of things as we show you the base profit for any product configuration, and soon we’ll use this to help you build more profitable packages and quotes.

    Just around the corner in this financial update series is a streamlined quote builder where you’ll be able to visualize your costs and profits as you configure each item in the quote, live without leaving the quote editor.   In the tough economic environment we face today, knowing exactly how you can cut down a quote to meet your client’s needs is an extremely valuable asset.

    Email updates

    We’ve changed the name of Themes to Brands and added a few more settings.    Accordingly, we’ve added a brand dropdown to the Client and Job profile editors.

    If you visit the brand editor, you’ll find we added some email settings.   You can now set your own Reply-To address and an email address to BCC any emails our system sends on your behalf.   The advanced design section also has a new email template to use for the brand.    If you have Authorize.net or PayPal as your payment method, you can have us use these settings to send an email confirmation by editing your Client Access page settings and checking the box for this (it’s currently the last option at the bottom of the editor).

     
  • Default Work and Tasks with Relative Due Dates

    By Adrian Ziemkowski 1:28 pm on January 26, 2009 | 0 Permalink
    Tags: products, , work

    We just released a small but extremely useful update to default work and tasks, the feature located in the Product Editor that lets you automatically create work, events, or tasks for a job when a client books a quote with the product in it.

    You can have Táve Studio Manager automatically set the due date (or for events, the start date) based on the Job’s event date or when a Job’s phase begins.

    This feature alone can have a significant impact on your business!   Examples include scheduling a pre-wedding phone consult with the bride a week before the wedding or creating a task to upload their photos to your blog shortly after the session.
     
c
compose new post
j
next post/next comment
k
previous post/previous comment
r
reply
e
edit
o
show/hide comments
t
go to top
esc
cancel